Refund policy
Return & Refund Policy
We want you to love your experience with The Selah Chapter. If something isn't right with your order, please reach out—we're happy to help.
Books & Bookish Goods
We accept returns on eligible books and bookish goods within 14 days of delivery, provided the item is unused and in its original condition.
To request a return, please contact us at justinen@theselahchapter.com within 14 days of receiving your order. Please include your order number and a brief description of the reason for your return.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or we made an error with the order.
Once your return is received and inspected, we will notify you regarding your refund. Approved refunds will be issued to the original payment method.
Blind Dates with a Book
Because the mystery is part of the Blind Date experience, Blind Date purchases are not eligible for returns simply because the recipient does not enjoy or want the selected book.
Each Blind Date listing will provide clues about the book, including relevant information such as genre, themes, and spice level, so you can choose an experience that fits your preferences.
However, if your Blind Date arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. We'll work with you to make it right.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please email justinen@theselahchapter.com within 7 days of delivery. Photos of the damaged item and packaging may be requested so we can determine the best resolution.
Final Sale Items
Items clearly marked Final Sale are not eligible for return or refund unless they arrive damaged or we made an error with your order.
At this time, we do not offer automatic exchanges on all purchases. However, we understand that the mystery is part of the fun—and occasionally, a Blind Date may arrive with a book you've already read or received in a previous Blind Date experience.
Exchanges & Duplicate Blind Dates
If you receive a duplicate book or accidentally purchase the same Blind Date experience more than once, please contact us as soon as possible. We'll be happy to discuss available options and, when possible, arrange an exchange for another available Blind Date.
Because Blind Dates are carefully curated and inventory is limited, exchanges are handled on a case-by-case basis and may depend on available inventory. Customers may be responsible for return shipping costs unless the duplicate was the result of an error on our part.
We cannot guarantee that a specific replacement title will be available, but we'll always do our best to help you find another experience you'll enjoy.
Questions
If you have any questions about a return or your order, please contact us at:
We want every chapter of your experience with The Selah Chapter to feel thoughtful and enjoyable.