Shipping policy
Shipping Policy
We carefully prepare each order at The Selah Chapter and package your books and reading goodies with the same care we put into choosing them.
Processing Times
Orders are typically processed and prepared for shipment within 2–3 business days.
During new collection launches, holidays, market weekends, or other especially busy periods, processing may take a little longer. If there is a significant delay with your order, we'll do our best to keep you informed.
Please note that business days are Monday–Friday and do not include holidays.
Shipping Options
At checkout, you'll be able to choose from the shipping options available for your order.
Standard Shipping: $8
Estimated delivery: 3–5 business days
Free Standard Shipping: Orders of $70 or more
Please note that shipping estimates refer to the carrier's estimated transit time after your order has been processed and shipped. They do not include our processing time.
Shipping Confirmation & Tracking
Once your order has shipped, you'll receive an email containing your tracking information when available.
You can also use your order confirmation or customer account to follow your order's progress.
Shipping Address
Please make sure your shipping address is correct before completing your purchase. If you notice an error, contact us as soon as possible at justinen@theselahchapter.com.
We will do our best to correct an address before an order ships, but we cannot guarantee that changes can be made once an order has entered the shipping process.
Lost, Delayed, or Damaged Packages
Once an order has been shipped, delivery is handled by the shipping carrier. If your tracking information indicates that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier.
If your package is significantly delayed or appears to be lost, please contact us at justinen@theselahchapter.com, and we'll do our best to help you determine the next steps.
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging when possible. We'll work with you to make it right.
International Shipping
At this time, The Selah Chapter ships within the United States only.
We hope to expand our shipping options in the future!
Questions
If you have questions about shipping or your order, please contact us at:
We're always happy to help.